Shredbod support is provided by Fessburn LLC under the developer name Fessburn Enterprises.
Support diagnostic packet
Create a redacted JSON packet you can inspect and share with support. It includes app version, platform, Pro status, local data counts, and provider-sync status only.
Includes: app/build, platform, locale, Pro status, local counts, provider-sync status.
Excludes: profile name, workout names, body values, device identifier, stack trace, subscription customer ID, payment details, health records.
Local database counts are unavailable on this public support page. Open Settings → Support in the app for local counts.
Restore Shredbod Pro
Open Settings → Restore purchases, or use Restore purchases on the Pro screen. Use the same Apple App Store or Google Play account that originally subscribed.
Cancel or manage billing
Open Settings → Shredbod Pro to manage the subscription in your device store. Deleting Shredbod or its local data does not cancel billing.
Request a refund
Apple and Google control store charges and refund decisions. Open the purchase history or support area for the store that processed the payment.
Protect or restore workout data
Workout data is stored only on this device. Export it from Settings before uninstalling, and use Settings → Backup reminders if you want a local 30-day prompt to export a fresh JSON file. Use Settings → Restore from backup to import a Shredbod JSON export onto this device. Settings → Delete my data permanently removes the local profile and workout records, but does not cancel a subscription.
Report a problem
Include your device platform, Shredbod version, what you expected, what happened, and the exact steps that reproduce it. Do not email health details, payment card numbers, passwords, or store credentials.